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VidPulsar Privacy Policy

Last Updated: December 12, 2025

VIDPULSAR ("VidPulsar", "we", "us", "our") values the privacy of individuals who use our AI-powered music video creation platform and services (collectively, the "Service"). This Privacy Policy explains how we collect, use, share, and protect information from users of the Service.

By using VidPulsar, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

Account Registration:

  • Name
  • Email address
  • Account authentication information
  • Password and login credentials

Content You Upload:

To create music videos and visual content, you provide us with:

  • Reference images and photos for visual style
  • Control videos for motion and choreography
  • Text prompts and creative descriptions
  • Audio files and music tracks
  • Project names, tags, and metadata
  • Any other media you upload to the Service

Payment Information:

  • Billing name and address
  • Payment method details (processed securely through third-party payment processors)
  • Subscription plan selection
  • Transaction records

Communications:

When you contact our customer support team (via the email address provided at the end of this policy), we collect:

  • Your email address
  • Message content and attachments
  • Any additional information you provide

1.2 Information We Collect Automatically

When you use VidPulsar, we automatically collect:

Technical Information:

  • IP address and general location data
  • Browser type and version
  • Device information and identifiers
  • Operating system
  • Language preferences
  • Referring URLs and pages visited

Usage Information:

  • Features used and frequency of use
  • Video generation history
  • Project creation and management activities
  • Time spent on the Service
  • Error logs and performance metrics
  • User preferences and settings

Cookies and Similar Technologies:

We use cookies, web beacons, and similar tracking technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how you use the Service
  • Improve Service functionality
  • Prevent fraud and abuse

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 To Provide the Service

  • Process your uploaded content and generate AI-powered music videos
  • Store and manage your projects and creations
  • Manage your subscription
  • Process payments and maintain transaction records
  • Provide cloud storage for your generated content

2.2 To Improve and Develop the Service

  • Train and improve our AI models and algorithms
  • Analyze usage patterns to enhance features
  • Test new features and functionality
  • Monitor and improve generation quality and speed
  • Fix bugs and technical issues

2.3 For Communication

  • Respond to your inquiries and provide customer support
  • Send account notifications and updates
  • Notify you of subscription renewals and billing
  • Send technical notices and security alerts
  • Communicate changes to our Terms of Service or Privacy Policy

2.4 For Marketing and Promotion

  • Send promotional emails (with your consent)
  • Use portions of your created content in our marketing materials (as permitted by our Terms of Service)
  • Feature your work in case studies and testimonials
  • Display examples on our website and social media
  • Create demo reels and promotional videos
  • Analyze marketing campaign effectiveness

Important: You can opt out of having your content used for promotional purposes by contacting us at the email address provided at the end of this policy.

2.5 For Business Operations

  • Detect and prevent fraud and abuse
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Protect our rights and property
  • Resolve disputes
  • Monitor and analyze Service performance

3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who help us operate the Service:

  • Hosting providers - for website and AI processing infrastructure
  • Cloud storage providers - for storing your generated content
  • Payment processors - for handling subscriptions and transactions
  • Email service providers - for sending communications
  • Analytics providers - for understanding Service usage
  • Customer support tools - for responding to inquiries

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal process or government requests
  • Enforce our Terms of Service
  • Protect the rights, property, or safety of VidPulsar, our users, or others
  • Investigate fraud or security issues
  • Respond to emergency situations

3.3 Business Transfers

If VidPulsar is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information for any purpose you explicitly consent to.

3.5 Aggregated Data

We may share aggregated, anonymized data that cannot identify you individually for any business purpose.

4. YOUR CONTENT AND CREATIONS

4.1 You Own Your Content

You retain full ownership of all content you create using VidPulsar. This includes:

  • Generated music videos
  • Album covers and artwork
  • Background scenes and visual elements
  • Any other creations made with the Service

4.2 Our Right to Use Your Content for Marketing

As stated in our Terms of Service, by using VidPulsar, you grant us the right to use portions of your created content for advertising and promotional purposes. We may:

  • Feature excerpts in marketing materials
  • Include samples in demo reels
  • Display examples on our website and social media
  • Create case studies showcasing your work
  • Edit your content as needed for promotional use

To opt out of having your content used for promotional purposes, contact us at the email address provided at the end of this policy.

4.3 Content You Upload

You are responsible for having all necessary rights and permissions for any content you upload to VidPulsar. We are not liable for any copyright infringement or legal issues arising from your uploads.

5. DATA RETENTION

We retain your information for different periods depending on the type of data:

5.1 Account Information

  • Active accounts: Retained while your account is active
  • Deleted accounts: Personal information deleted within 90 days of account closure
  • Backup systems: May retain data in backup systems for up to 1 year

5.2 Generated Content

  • Videos and images: Stored in secure cloud storage according to your subscription plan
  • After cancellation: Content may be retained for 30 days to allow reactivation
  • Promotional use: Content we've used for marketing may be retained indefinitely (unless you opt out)

5.3 Transaction Records

  • Payment records retained for 7 years as required by law
  • Subscription history retained for accounting purposes

5.4 Communications

  • Customer support emails retained for 3 years
  • Marketing emails retained until you unsubscribe

5.5 Requesting Deletion

You may request deletion of your account and associated data by contacting us at the email address provided at the end of this policy. Please note:

  • Deletion requests are processed within 30 days
  • Some information may be retained as required by law
  • Content used in our marketing materials may be retained unless you specifically request its removal
  • Backup systems may retain data for up to 1 year

6. YOUR RIGHTS AND CHOICES

6.1 Access and Update Your Information

You can access and update your account information by logging into your VidPulsar account. To request access to other information we have about you, contact us at the email address provided at the end of this policy.

6.2 Delete Your Account

You can request account deletion by contacting us at the email address provided at the end of this policy. Remember that deleted accounts are not eligible for refunds.

6.3 Opt Out of Marketing

You can opt out of promotional emails by:

  • Clicking the "unsubscribe" link in any promotional email
  • Adjusting your email preferences in your account settings
  • Contacting us at the email address provided at the end of this policy

Note: You will still receive transactional emails (account notifications, billing alerts, etc.) even if you opt out of marketing.

6.4 Opt Out of Promotional Use of Your Content

To opt out of having your created content used in our marketing materials, contact us at the email address provided at the end of this policy.

6.5 Manage Cookies

You can control cookies through your browser settings. Visit www.allaboutcookies.org/manage-cookies for instructions.

6.6 Do Not Track Signals

Our Service does not currently respond to "Do Not Track" browser signals, as there is no industry standard for how to interpret these signals.

7. SECURITY

We take reasonable measures to protect your information, including:

  • Encrypted data transmission (HTTPS)
  • Secure cloud storage with access controls
  • Regular security audits and monitoring
  • Limited employee access to personal information
  • Secure payment processing through trusted payment providers

However, no security system is perfect. We cannot guarantee the absolute security of your information. You are responsible for:

  • Maintaining the confidentiality of your password
  • Keeping your account credentials secure
  • Notifying us immediately of any unauthorized access

8. AGE RESTRICTIONS

VidPulsar is only for users 18 years and older.

  • Our Service is not intended for anyone under 18
  • We do not knowingly collect information from users under 18
  • If you are under 18, do not use the Service or provide any information
  • If we discover we have collected information from someone under 18, we will delete it immediately

If you believe we have information from a user under 18, please contact us at the email address provided at the end of this policy.

9. INTERNATIONAL DATA TRANSFERS

VidPulsar operates from the United States. If you access the Service from outside the United States:

  • Your information will be transferred to and processed in the United States
  • U.S. data protection laws may differ from those in your country
  • By using VidPulsar, you consent to this transfer and processing
  • We take steps to ensure your information is protected in accordance with this Privacy Policy

10. THIRD-PARTY SERVICES AND LINKS

VidPulsar may contain links to third-party websites, services, or integrations:

  • We are not responsible for the privacy practices of third parties
  • Third-party services have their own privacy policies
  • We encourage you to read their privacy policies before providing information
  • Our Privacy Policy does not apply to third-party services

We use third-party services for:

  • Authentication and account management
  • Payment processing
  • Content storage and delivery

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about personal data we've collected
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at the email address provided at the end of this policy.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes:

  • The "Last Updated" date at the top will be revised
  • For material changes, we may notify you via email or through the Service
  • Continued use of VidPulsar after changes means you accept the updated policy
  • We encourage you to review this policy periodically

13. GOVERNING LAW

This Privacy Policy is governed by the laws of the State of Michigan, USA, without regard to conflict of law principles.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: vidpulsar@gmail.com

Service Operated By: VidPulsar

Location: United States

We will respond to your inquiry within 30 days.

© 2026 VidPulsar

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